Plan Review Perform Repeat

Public Management and the International City/County Management Association, in its December 2011 edition,  features the work we’ve done with the City of Richland, WA.    Plan Perform Review Repeat chronicles the steps Richland took to make the shift to a performance driven culture.

Here’s an excerpt:

To be accountable to communities,  managers can ensure  that each labor dollar is spent  wisely and that residents are  getting an appropriate return  on the salaries they fund.  Still, because of outdated personnel  systems, increasing risk of employment  litigation and pressures to be fair, managers  can be caught between doing what  they know is right for the community and  what must be done to meet obligations  within the systems in  which they work.

Local governments are beginning to  challenge the way employee performance  has historically been managed.

Download the entire article now!


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