Make Their Day: Employee Recognition that Works
Employees want to feel valued…now more than ever. Yet, according to the Gallup organization, 65 percent of employees report receiving no recognition for their work in the last year. Recently I had the opportunity to collaborate with Cindy Ventrice, who has figured out how to close the gap between an employee’s need to feel valued and the manager’s day to day, hectic job. She asserts that with recognition, nothing is more important than the relationship between manager and employee. In fact, she goes so far as to say that relationships trump any other form of recognition.
In her book Make Their Day: Employee Recognition That Works, Ventrice offers countless examples of how managers are leveraging recognition to achieve better business results and higher levels of individual and organizational performance. Recognition can be visible and it can be invisible. Cindy offers a hundreds of case examples and real life tools that will make recognition a greater part of your work place.
In particular you will learn:
- The 50/30/20 Rule – the preferred mix of recognition sources
- How to make recognition the responsibility of every employee
- Tools for making recognition work
- How to personalize individual recognition so that it sticks
Learn more about Make Their Day! and Cindy Ventrice here.